Exception LogiQ turns supply chain decisions into deterministic recommendations. Encodes SLA terms, carrier rules, and regulatory thresholds into an engine that decides in seconds — with full reasoning, cost analysis, and a draft customer notification.
Describe any logistics exception. Get a recommended action with reasoning in seconds.
No account required. Beta release — feedback welcomed. Your input never leaves the session.
Three real exception types, three deterministic decisions. Every answer is traceable to the rules and inputs that produced it.
Each module targets a different decision a dispatcher faces every day.
Evaluates SLA penalty exposure against expedite cost, customer tier overrides, and remaining buffer time. Returns wait, expedite, or escalate with full cost analysis.
Cold chain decisions against USP <1079> thresholds, FSMA requirements, and excursion duration. Returns accept, quarantine, or QA hold with regulatory citations.
Carrier wait tolerance by mode (LTL, FTL, parcel, air), appointment type constraints, and alternate carrier availability. Returns wait, dispatch alternate, or rebook.
Document classification against shipment type, destination country, and stage. Returns hold, request, or proceed with the missing doc clearly flagged.
Customer tier rules, contractual notification windows, and severity thresholds. Returns the right escalation path with a draft customer message.
Every decision is traceable to the exact rules, inputs, and policy pack that produced it. Full reasoning chain, exportable for compliance and customer escalations.
Type in any format: paste an email from the carrier, describe the situation in plain language, or use the guided form. The parser understands logistics shorthand and natural language.
The deterministic engine checks the exception against your encoded SLA terms, carrier contracts, customer tier rules, and regulatory thresholds. No probabilistic guessing — every decision follows from the rules.
Returns the action (wait, expedite, rebook, escalate, hold) with a full reasoning chain, cost analysis, and confidence score. Every step is traceable.
Get a draft customer message in the right tone for the situation. Edit and send, or copy to your existing communication tool. Done in 60 seconds, not 45 minutes.
Stop relying on tribal knowledge. Start running on rules.
Launch Exception Assist Free →